Siva O2 Refund Policy

Welcome to Siva O2. We are committed to your satisfaction with our products. However, we maintain a strict refund policy under certain conditions. Please review the details below.

Refund Eligibility

Refunds are only provided for items that are damaged upon arrival. To qualify for a refund, customers must submit photographic evidence of the damage to +91-9810783783 within 24 hours of receiving the item. Please ensure that the photo clearly shows the damage for assessment.

Return Process for Damaged Items

If you receive a damaged item, please contact us immediately at 
+91-9810783783 with a photo of the damaged item and your receipt or proof of purchase. Our team will review your claim and guide you through the next steps.

Refunds for Damaged Items

Upon receiving and validating your claim of a damaged item, we will process your refund to the original method of payment used at the time of purchase. Please note that refund processing times may vary depending on your card issuer's policies.

Exchanges

We don't offer exchanges.

General Terms

Our refund policy for damaged items is strict, and failure to comply with these terms will result in refusal of the refund. Items not reported within 24 hours of receipt or without sufficient evidence of damage will not be eligible for a refund.

Please understand that this policy is to ensure fairness and quality service for all our customers. We appreciate your understanding and cooperation.